Here at Reshop Vintage we offer free shipping (within Denmark) to a package shop for all items bought through the shop.
We always use GLS with insurance unless a specific delivery service is requested.
Home delivery starts at DKK 60,-
Delivery time is 1-2 business days (exclusive of holidays and weekends)
Please note that custom made items may have an additional fee for delivery which should always be stated in in the service agreement / order confirmation.
As a customer of Reshop Vintage, you have a 14-day Right of Withdrawal.
The cancellation period expires 14 days after the day that you have received the item. After this period, we can no longer accept your item for return.
The deadline means that you have 14 days from receipt of item to let us know that you would like to cancel your purchase. This statement must be sent to use via email to email@example.com.
We unfortunately do not accept item exchanges as of the moment.
The item(s) must be sent to:
Viby J, 8260
CVR nr. 42 84 26 80
Customer Service: +45 71 33 97 89
The condition of the item when you send it back:
If the item has lost value and it is because you have used it in a different way than what was necessary to determine the item's nature, properties and the way it works. You can only get part of the purchase amount back. The amount you can get back depends on the commercial value of the item and in some cases it may mean that you can only get the purchase shipping costs back.
All products are requested to be returned unused with the tag and if they were sold with their original boxes, dust bags and / or certificates of authenticity, they must also be returned.
We recommend that you send the item back in the original packaging.
If the original packaging is missing, it may lead to a decrease in the value of the item.
Please note that we only accept packages that are sent directly to our address and not to a parcel shop.
CUSTOM MADE ITEMS & REPAIRS
If your item has been custom made, this item cannot be returned or exchanged.
Repairs and restorations can also not be returned or exchanged.
Please contact us at +45 7133 9789 or email us at firstname.lastname@example.org if you have any concerns or questions regarding a repair or restoration we have made for you.